Welcome to Umeed e Noor
By accessing or using our website www.umeedenoor.com, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our services.

1. General

By visiting or shopping from Umeed e Noor, you agree to these Terms and Conditions.
We reserve the right to update or change any part of these terms at any time. Any updates will be posted on this page.

2. Products and Descriptions

We make every effort to display our products, colors, and sizes as accurately as possible.
However, actual colors may slightly vary depending on your device’s display settings.
All product descriptions, prices, and availability are subject to change without notice.

3. Orders and Payments

Orders can be placed directly through our website or by contacting us via official channels.
We currently accept Bank Transfers as our primary payment method.
Your order will be processed once payment has been successfully received.
We reserve the right to cancel or refuse any order due to incorrect information, suspicious activity, or stock unavailability.

4. Shipping and Delivery

We offer nationwide delivery across Pakistan.
Delivery times may vary depending on your location, weather conditions, or courier services.
Once shipped, you will receive an update via email or SMS with your tracking information.
Umeed e Noor is not responsible for delays caused by courier companies or events beyond our control.

5. Returns and Exchanges

We want you to be happy with your purchase.
Please note the following policy:

Returns or exchanges are accepted only if the item is defective or damaged upon arrival.
Items must be unused, unwashed, and in original packaging.
Requests for return/exchange must be made within 3 days of receiving your order.
Customers are responsible for return shipping costs unless the error is on our side.

To request a return or exchange, please contact us at umeedenoor01@gmail.com with your order details and product images.

6. Pricing and Promotions

All prices listed on our website are in Pakistani Rupees (PKR).
We reserve the right to change prices or run limited-time offers without prior notice.
Discounts or promotional codes cannot be applied after an order has been placed.

7. Intellectual Property

All content on www.umeedenoor.com, including images, logos, designs, and text, is the property of Umeed e Noor.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

Umeed e Noor will not be held responsible for any direct or indirect losses resulting from:

Website downtime or technical errors
Delays in delivery
Use or misuse of our products
Your use of our website is at your own risk.

9. Privacy Policy

Your privacy is important to us.
Please review our full Privacy Policy to understand how we collect and protect your personal information.

10. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

📧 Email: umeedenoor01@gmail.com
🌐 Website: www.umeedenoor.com
📍 Country: Pakistan